Legal avenues to pursue

There are several avenues to pursue to try and get your money back. Here are a few of the most popular options available to us at this time:

Small claims court

This is a popular route to pursue but a legal fees will apply. It may cost you at least 4% over of the total amount of money you receive. The fees can exceed £10,000 Pounds if you claim over £25,000. There is potentially more fees to pay if you have to get a court hearing or a judgement in force.

Even with this in mind, nobody likes being taken to court and having this hanging over them. The potential cost of counter claim against you may persuade the conman to pay out without going through the court process.

Please see this link for more information:

Small Claims court


Action Fraud is the UK’s national fraud and cyber crime reporting centre, and is a network of support available to you. There is an online form to fill in (Fraud reporting tool) and they will help investigate your case.

Action Fraud website

Fraud reporting tool:

Fraud reporting tool

It does take time to fill in so make sure you have all your information and details to hand.

Action Fraud can also put you in touch with Victim support to help you deal with the potential emotional issues involved with being scammed.


 Trading Standards

Trading Standards website

Unfortunately they cannot help with individual complaints, but they pass your complaints to the appropriate local authority trading standards service.

To make a complaint call the helpline on 03454 04 05 06

Or you can report your complaint online at

 Citizens Advice

The following link is a good way to make an online claim:

Citizens Advice Online form

 Citizens Advice bureau



Call or visit a solicitor to discuss your complaint. Many will not charge you for your first visit but will inform you of the possible charges you will incur if you choose to pursue the matter further.

 Inland Revenue

You can report report a scam artist to the Inland Revenue, who will investigate them for tax purposes.

Inland Revenue tax reporting

The upside is that even if you do not get your money back, you can have the satisfaction that they will be investigated thoroughly and hopefully have to pay tax on your money.

Please do not take the law into your own hands

Currently the law does not protect individuals who fall victim to scam artists, but we can in no way condone taking the law into your own hands.

Please help us by visiting the Changing for Law page and signing the petition.

Changing the Law