ONCE AGAIN, WE REFER YOU TO OUR DISCLAIMER AND ALSO TO STATE WE HAVE NO LEGAL RESPONSIBILITY FOR PUBLISHING THIS INFORMATION AND WILL NOT BE HELD LIABLE IN ANY WAY
Please see the following email received and is published as received;
I’ve been doing an extension in my house and needed a set of large bi-fold doors. In March 2016, I initially placed a deposit to a company and a week later found Mayfair Projects, who gave me a more competitive quote. David Wright of Mayfair Projects sounded very professional, his website looked good and have a set of 4-5 stars google reviews. I thought I couldn’t go wrong with them, and so cancelled my previous order within the ‘cooling period’ and handed my money (2 thousand pounds) over to David. The turnaround time was 4 weeks for make and installation of the back doors. 6 months dragged on. If I were able to get in contact with David, he would tell me that he’d get back to me and never does. Excuses were exhaustive and not credible. Something always came up, but always out of his control. Examples: Him going on a 3 week holiday on the day of my installation date. His installation man didn’t turn up and he claim to have no reception on his phone. On his return, claimed that he’s van had broken down and will take another 2 weeks to fit. When fitting day comes, the opening is not the right size for the doors etc.…
I eventually got in contact with citizen advice and filed a formal complaint. Called the original company I’d placed a deposit with and they were able to install my doors in 2 weeks!
I left a google review of Mayfair Projects and almost immediately, other people started coming forward to voice their experience. One lady paid him 21k for a conservatory which were never completed!
I have since filed a court claim against him. Unfortunately, in my investigation, he has 2 other companies under this name and reviews on these companies are similar, his takes off with customer’s deposit and when his company have accrued less than credible reviews… he simply opens another limited company:
- Heritage Installations
- Wright Glazing
- Surrey Double Glazing LTD
- Mayfair Projects
His previous customers have been granted court action against his company with no use. He just claim there is no money and does not have any personal liability.
I have reported him to Action Fraud, who refuses to investigate. Feeling now helpless that people like this are actually permitted to do what they do and not be caught! Very frustrated with the system.